iPowerUp Terms and Conditions

Please read these Terms and Conditions carefully before using the website. This website is owned and operated by iPowerUp®. Use of the website constitutes acceptance of these Terms and Conditions and the Privacy Policy. Users who do not agree with these terms should refrain from using the website. iPowerUp reserves the right, at its discretion, to change, modify, add, or remove portions of these terms at any time. Users are encouraged to review these Terms and Conditions periodically for any changes. Continued use of the website following any changes constitutes acceptance of the revised terms.

Privacy Policy

iPowerUp values the privacy of website users. In operating the company’s website, certain information is collected from users. This Privacy Policy explains the types of information collected and how such information is used.

Information iPowerUp Collects

iPowerUp collects two general types of information from users: personal data (such as names, phone numbers, and e-mail addresses) and aggregate data (such as information about traffic patterns on this website, for example, how many users log in daily).

Personal Data

Personal data is collected when users provide information to iPowerUp, for example, in registering for electronic newsletters or other membership services, in answering surveys, purchasing items from the iPowerUp website, and/or registering for contests and other promotional opportunities provided by iPowerUp. The data is also collected when setting up an iPowerUp App account. Correspondence submitted to iPowerUp, including emails, letters, and other communications, may be retained. Such information may be associated with the relevant user profile for record-keeping, customer support, and administrative purposes.

Aggregated Information and Usage Information

Aggregate information, such as pages accessed by users, and information voluntarily provided by users, including survey responses and registration details, is collected through various methods. During use of the iPowerUp website, certain information may be collected automatically. This information includes the referring URL, the destination URL, the browser in use, and the user’s IP address. An IP address is a number automatically assigned to a computer when accessing the internet. Web servers identify computers through IP addresses and may log them when pages are requested. iPowerUp does not link IP addresses to personally identifiable information.

Use of Cookies

The cookies used on the iPowerUp website are categorized as follows.

Strictly Necessary

Strictly Necessary cookies enable access to essential website features, including secure areas and shopping baskets. Without these cookies, requested services cannot be provided. These cookies do not collect information for marketing purposes. These cookies also do not track browsing activity across the internet.

iPowerUp uses Strictly Necessary cookies to remember selections made and information entered during a browser session. These cookies help identify logged-in users and maintain access to appropriate website services. They also support website functionality during operational changes. Strictly Necessary cookies remember language and region preferences to deliver content. These cookies may also route users to specific service applications or servers.

Performance

Performance cookies collect information about how users interact with the website (e.g., which pages are visited and whether users encounter any errors). These cookies do not collect any information that could identify users and are only used to help iPowerUp improve website functionality, understand user interests, and measure the effectiveness of advertising.

iPowerUp uses Performance cookies for:

• Web Analytics: To provide statistics on how the website is used.
• Ad Response Rates: To see how effective advertisements are, including those directing users to the website.
• Affiliate Tracking: To provide feedback to partners when website visitors also visit partner websites. This may include details of any products purchased.
• Error Management: To help improve the website by measuring any errors that occur.

Functionality

Functionality cookies are used to provide services or remember settings that improve the user experience.

iPowerUp uses Functionality cookies to:

• Remember settings applied by users, including layout, text size, preferences, and colors.
• Remember whether users have already been asked to complete a survey.
• Indicate when users are logged in to the website.

Use of Information Collected by iPowerUp

iPowerUp uses both personal and aggregated usage information for multiple purposes. This information may be used to fulfill orders and prizes, administer information requests, and provide information services. It may also be used to track and verify compliance with company policies and applicable laws. Personal and aggregated information may also be used to improve website content, perform system administration, customize content and layout, and notify newsletter subscribers of recent news or upcoming events. Users have the option to decline such communications when the information is requested online.

Users who later choose not to receive such communications may update account preferences through the applicable section of the website. Users may also opt out by replying to any email and entering “UNSUBSCRIBE” in the subject line or message. Information and website activity may also be used to resolve disputes, troubleshoot problems, and enforce the Terms of Use.

Disclosure of Collected Information to Third Parties

iPowerUp does not sell, trade, rent, or otherwise disclose personal data to third parties without users’ prior permission, except to subsidiaries, distributors, affiliates, partners, resellers, shipping companies, and service providers. Personal data may also be provided to service providers assisting with website operations.

iPowerUp may also cooperate with law enforcement or legal requests when required.

Links to Other Sites

It is important to note that this website may contain links to other websites, and those websites may not follow the same privacy policies as the iPowerUp website. For example, a news article about iPowerUp may direct users to a different website. These websites may send their own cookies and collect data independently. Such information may be used in ways that differ from the practices of iPowerUp. iPowerUp does not control these websites and assumes no responsibility or liability for their content, policies, or practices.

Terms of Use

Ownership: Restrictions on Use of Materials

The entire content included in this website, including but not limited to text, graphics, or code, is owned by or licensed to iPowerUp.

Users may download, view, and print content from this website for informational, non-commercial purposes only, provided that the material is not modified.

Except as expressly provided, content from this website may not be copied, reproduced, published, transmitted, distributed, or displayed without written permission from iPowerUp.

Product Information and Technical Limitations

iPowerUp products may include solar-powered smartphone cases, solar cases for other micro devices, battery modules, charging accessories, and companion mobile applications designed to extend battery life for smartphones and other micro devices. Product features and compatibility may vary by product model and affiliated device.

Solar charging performance depends on environmental conditions, including sunlight intensity, weather, geographic location, and device usage. Solar charging is intended to supplement traditional charging methods and may not fully replace electrical charging in all circumstances.

Product Safety and Proper Use

iPowerUp products contain lithium-polymer batteries and electronic components that must be used in accordance with the instructions provided with the product. Improper use, exposure to moisture, physical damage, or exposure to extreme temperatures may affect product safety and performance.

iPowerUp products are not waterproof and should not be exposed to rain, liquids, or high-moisture environments.

Mobile Application Terms

Certain iPowerUp products may be paired with a companion mobile application that allows users to monitor battery levels, charging status, temperatures, and device status.

By downloading or using the iPowerUp mobile application, users acknowledge that the application is licensed, not sold, whether provided free of charge or via paid subscription, and may be used only in accordance with these Terms and applicable mobile platform policies.

iPowerUp Return Policy

If a user receives a defective item or one that differs from expectations, they may submit a return request through the iPowerUp website. Users may also contact iPowerUp support at help@ipowerup.com for assistance.

1. Merchandise must be returned within 30 days of receipt.
2. Items must be returned in new, unused, and resalable condition.
3. A Return Authorization Number (RA#) must be obtained before returning any product.
4. Returns shipped without the proper RA number may be refused or delayed.

Original packaging is recommended, but may not be required depending on the condition of the returned product.

Returns will be inspected before credit is issued. Allow 3–4 weeks for the refund to be processed.

Buyer is responsible for return shipping.

If the return is due to a defective product or a shipping error, the full purchase amount and return shipping costs will be refunded.

Shipping and Order Processing

Orders typically begin processing within 1–3 business days before shipping. Processing times may vary during high-volume periods or holidays.

Shipping options, delivery speeds, and costs may vary by carrier and destination. Tracking information will typically be provided once the order has shipped.

Order Cancellation

Orders can be canceled before shipment at no additional cost. Contact iPowerUp support at help@ipowerup.com before shipment processing begins.

Orders that have already been processed or shipped may no longer be eligible for cancellation and must follow the return procedure.

Product Warranty

iPowerUp products may include limited manufacturer warranties covering defects in materials and workmanship under normal consumer use. Warranty coverage and duration may vary by product model.

Warranty coverage does not apply to damage caused by misuse, unauthorized modification, improper charging, or exposure to environmental conditions outside normal consumer use.

Disclaimer

The content on this website is provided “as is” and without warranties of any kind, whether express or implied. To the fullest extent permitted by applicable law, iPowerUp disclaims all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. iPowerUp does not warrant that the operation of the website will be uninterrupted or error-free. 

iPowerUp does not warrant that defects will be corrected or that the website and its servers are free from viruses or other harmful components. iPowerUp does not warrant or make any representations regarding the use of website materials. This includes their correctness, accuracy, reliability, or otherwise. Applicable law may not permit the exclusion of implied warranties. In such cases, the above exclusions may not apply to a user.

Limitation of Liability

To the fullest extent permitted by law, iPowerUp shall not be liable for any indirect, incidental, or consequential damages arising from the use of this website, its services, or its products.

Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the jurisdictions in which iPowerUp operates.